English (United Kingdom)
spacer
spacer
 
Service & Support Print E-mail
There are no translations available.

 

For our customers, we have extensive support information, like frequently asked questions, manuals, service and/or repair, live savings and how to receive your free replacement cutter, travelling with a rig equipped with an Argus AAD and more.

If the support information you are looking for isn't listed, please feel free to contact us...

The manadatory 4-year check-up can be performed in a Service Center near you! Click here!

Frequently Asked Questions
Here you will find an answer on our most common questions asked. The FAQ section is sub-divided in questions concerning general use and maintenance. Click here for  FAQ

 

Manuals
From February 2008, Aviacom provides its manuals in electronic format. They are Adobe Acrobat PDF documents on a CD-Rom disk provided with the Argus AAD. Please click below for the latest version of the user's or installation manual
Click here for the user's manual (English)
Click here for the installation manual (English)

 

Free cutter after a live save
In order to have up to date life saving equipment, we must keep track of under what circumstances the Argus AAD intervenes. In return for submitting us with a detailed live saving report we ship you a replacement cutter (value $ 225) for free.
To download the live saving report: click here

 

Service & Repair
To insure an accurate service or repair of your equipment, Aviacom will thoroughly test your product to diagnose any fault. Please read the Service Request Form thoroughly and complete in detail.
To download the Service Request Form: click here

 

Argus and Air Travel
The Transportation Security Administration (TSA) has issued Directive AVO 6100-47 for their screeners. Skydiving rigs equipped with an Argus can be brought as carry-on or checked luggage. However, bear in mind that TSA security officers have a duty to thoroughly inspect any item that raises suspicion. 

A good preparation will minimize the chance for an unpleasant delay. Therefore, please take some time to read thoroughly through the info submitted on the USPA and TSA websites and have the following with you:

TSA web page print screen click here
TSA letter to the USPA click here
Argus X-Ray card click here

Last but not least, please stay calm and be polite